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How 7788bet Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, we collect certain information to keep your account running and your transactions secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device controlsData access requestsBangladesh-eligible regions
7788bet How 7788bet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data practices cover four areas that matter most to you: how we secure what we hold, how long we keep it, how cookies work on your device, and how you can request changes. Each area has a clear process rather than a vague promise. Availability of these protections depends on local law and the eligible regions we cover.

Account Security

Your account password is stored in encrypted form. We use SSL on every page, and OTP verification is required when your login comes from a new device or location we haven't seen before.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time without losing account access.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. Once that period ends, personal data is deleted or anonymised.

Correction and Deletion

You can request a correction to any inaccurate personal data or ask us to delete your account information by contacting support. We verify your identity before making any changes to your data record.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access the personal data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge your request promptly and respond in full within the timeframe required by applicable rules. All privacy-related messages are handled separately from general account queries so nothing gets lost in the queue.

Live Chat Start a live chat session from any page on the site. Select 'Account and Privacy' from the topic menu so your request reaches the right team straight away.
Email Support Send your privacy or data request to our support email address found in your account settings. Include your registered mobile number for faster identity verification.
Account Help Centre Log into your account, go to the Help section, and submit a privacy request ticket directly. This creates a reference number you can track until the request is resolved.

Common Questions About Your Privacy

These are the questions we hear most often from people who want to understand what data 7788bet holds and what rights they have over it. If your question is not here, reach out through live chat or the account Help section.

We collect your name, mobile number, and login credentials at registration. If you deposit via bKash, Nagad, or Rocket, we also record the wallet transaction reference for payment verification purposes.

No. We never store your mobile banking PIN or full wallet password. We only record the transaction reference your payment provider generates after a transfer is confirmed from your end.

Log into your account and submit a data access request through the Help section. We will verify your identity and send you a summary of the personal data we hold, subject to applicable local rules.

Yes. Contact support via live chat or email with a deletion request. We will confirm your identity, close your account if it is still active, and remove personal data once any required retention period has passed.

We share data only with payment processors like the networks that handle bKash, Nagad, and Rocket transfers, and with technical infrastructure partners — always under data-processing agreements that restrict how they use it.

Open your browser settings and adjust cookie permissions for this site. Turning off analytics cookies does not affect your login session or account wallet access on either mobile or desktop.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.